Privacy Policy

Effective January 1, 2026

Cedar Hill Epoxy Flooring, cedarhillepoxyflooringandconcretepolishing.com, service@cedarhillepoxyflooringandconcretepolishing.com

What this policy covers

Cedar Hill Epoxy Flooring is a flooring contractor in Cedar Hill, TX. This policy explains what information we collect when you use our website, call us or ask for an estimate, how we use it, how long we keep it and what you can ask us to do with it.

It applies to this website, starting at our home page, and to the contact you have with us because of it. If you want to know more about who we are before you reach out, our About page tells you about the business and our crew.

Information you give us

Most of what we know about you is what you tell us when you fill out our estimate form, call (972) 299-0201 or email us. That usually includes your name, phone number, email address, the address of the property and details about the job, such as the size of the floor, its condition and the finish you're thinking about.

You may also send us photos of your garage, patio, pool deck or other concrete so we can give you a better idea of the work before we come out. We only ask for what we need to answer you, schedule an estimate and do the job.

Information collected automatically

Like most websites, ours collects some basic information when you visit. This can include your browser and device type, the pages you look at, how long you stay, the site that sent you here and a general location based on your internet connection.

We collect this through cookies and similar tools, which are small files your browser stores so a site can remember a visit or count how many people use a page. We use analytics to see which pages are helpful and which ones need work. This information doesn't tell us your name unless you choose to give it to us through a form, a call or an email.

You can block or delete cookies in your browser settings. The site will still work, though some features, such as the estimate form, may not behave as smoothly.

How we use your information

We use what you send us to answer your questions, set up and prepare for your on-site estimate, give you a written quote, schedule and complete the work and follow up afterward if something needs attention.

We may also use your contact details to send you information about your own job, such as scheduling changes or care instructions for your new floor. We use website analytics to improve the site and understand which services people are looking for. We don't sell your personal information, and we don't rent our customer list to anyone.

Who we share it with

We share your information only with the people and services that help us run the business and do your job. Our estimate form runs through an outside form service, so what you type there passes through that service on its way to us. We also use ordinary business tools for email, phone, scheduling, website hosting and analytics, and those providers handle data on our behalf.

We may share information if the law requires it, to protect our rights or safety or anyone else's, or if the business is sold or changes hands. In that last case, your information would stay covered by a policy that protects it at least as well as this one.

How long we keep your information

We keep estimate requests and job records for as long as we need them to serve you, stand behind our work and meet tax and business record-keeping obligations. If you asked for an estimate and never hired us, we keep that request only as long as it's useful for following up, then delete it or keep it in a form that no longer identifies you.

Analytics data is kept in summary form and used to see trends on the site, not to track you as a person.

Your choices and rights

You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. You can also tell us to stop contacting you at any time, and we'll take you off our follow-up list. Depending on the state you live in, you may have other rights under that state's privacy law, and we'll honor any request we're required to.

We'll need to confirm it's really you before we hand over or delete anything, so we may ask you for a detail only you would know, such as the job address or the phone number you used. Some records we have to keep for tax or legal reasons even after you ask us to delete them, and we'll tell you if that's the case.

Keeping your information safe

We use reasonable steps to protect what you send us, including secure connections on this website and limiting who on our team can see customer records. No website or email system is completely secure, so please don't send us payment card numbers or other sensitive information through the form or by email.

Children's privacy

This website is meant for adults arranging work on their homes and businesses. We don't knowingly collect personal information from children under 13, and if we learn we have, we'll delete it.

Changes to this policy

If we change how we handle your information, we'll update this page. The version posted here is the one that applies, so it's worth checking back now and then if you use the site often.

How to raise a privacy concern

If you have a question about this policy, want to make a request about your information or think we've handled something the wrong way, please reach out through our contact page or call us at (972) 299-0201. Tell us what you'd like us to do, and we'll look into it and get back to you.